Local & State Resources


As the Capital of New York State, Albany has access to a wide variety of both local and state business support organizations.  Pine Hills also has many resources for our neighbors and businesses.  Local libraries and publications, as well as local and state government agencies, expand the options for neighbors and businesses to find the support and information they need.

Links to key resources are below, but here is some information that everyone seems to need at some point:

Albany Police Department – Emergency 911; Non-Emergency (518) 438-4000; Center Station (518) 458-5660

Albany Fire Department & Emergency Medical Services Emergency 911; Non-Emergency (518) 438-4000; Department Headquarters (518) 447-7879

City of Albany

Department of General Services – Trash, Recycling, Hazardous Waste & Codes

See Click Fix – Report issues about many quality of life issues within the City of Albany.  Issues include a wide variety of concerns all around Albany and reports are directed to the appropriate department.  You can include photos and track how your report is handled.

Albany City Schools – get announcements about School Closings & Delays using the School News Notifier or check local news outlets like the Times Union and

Albany 2030 – adopted in April 2012 after extensive public input, this plan drives development and decision making in the City of Albany.  Albany 2030 has also led to new plans and initiatives, including Energy and Sustainability, Rezone, Complete Streets and more.

ReZone Albany – In mid 2017, Albany adopted a new zoning code for the first time since 1968.  After two years of reviewing the current codes, creating drafts, and countless community meetings, this new updated code should help the City of Albany grow more thoughtfully and reduce confusion about what is and is not allowed.  The new Zoning Code will be overseen by the Department of Planning & Development

United Tenants of Albany – works to improve housing conditions, both in terms of physical conditions and in terms of tenants’ rights for security and equity

Council of Albany Neighborhood Associations

Key Resources: